Frequently Asked Questions
SHIPPING INFORMATION

Standard Shipping for Mauritius and India is free. Tracking ids will be provided upon completion of your orders. Delivery for local shipments may take 4-5 days excluding public holidays. For all international orders, standard and express shipping will be charged according to Courrier rates.

You have two options, either you buy an item(s) as a GUEST or you can create an account on our store. By checking out as a guest this will not allow you to see your buying history.

By default, the last used shipping address will be saved into to your Temple of Navratna account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

Temple of Navratna is not responsible for any custom fee/duties charged to customer. Delays caused due to missed deliveries are solely the responsibility of customers. Please provide the correct contact information for proper order delivery.

You can either Pay By Bank Transfer or By Paypal. You will receive our Bank Details By Mail if you opt for the Bank transfer option (Kindly Ensure that You Check Your Mail and Make Payment Within 1 Working Day) or You May Follow the Steps to Complete Your Order By Paypal

Tracking ids will be provided upon completion of your orders.

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

Temple of Navratna deserves the right to refuse sales to customers who have a history of negative or fraudulent interactions. In the case of suspicious backgrounds, you may be banned from any services offered by Temple of Navratna.
Non-adherence to our rules and regulations, will not allow you to be part of the Temple of Navratna ambassadors.

TERMS AND CONDITIONS FOR RENTAL OF JEWELLERIES

For rental of jewelleries please select the item(s) on our website. Use the calendar to select the date(s) accordingly. Note: you will have to book two days before the desired date(e.g wedding date) the jewellery will be used to allow us to deliver your jewellery well in time.

You will have to send a copy of your NIC and Proof of Address by Email to info@templeofnavratna.com with Your Order Reference as Subject in the Email.

 

No perfume or abrasive lotion/crème should be used on our products

 

Please proceed with checkout by making half payment on booking and half payment will be done on delivery

 

In case of damage to our Sets, a Fee of Mur 3000 will be charged since Set will not be good for use.

 

You will be contacted on Whatsapp or Email on How to Collect and Return our Sets. Please note that Rental will be exactly as booked on Website. In case of failure to respect our conditions, you will be charged for the extra days.